Product Code | B004GXAY9E |
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Product Details
Product Dimensions:
20.7 x 19.3 x 20.9 inches ; 62.8 pounds
- Shipping Weight: 77 pounds (View shipping rates and policies)
- Shipping: This item can only be shipped to the 48 contiguous states. We regret it cannot be shipped to APO/FPO, Hawaii, Alaska, or Puerto Rico.
- Product Code: B004GXAY9E
- Item model number: MFC9970CDW
- Average Customer Review:3.9 out of 5 stars style="margin-left:-3px">See all reviews (151 customer reviews)
- Print and copy at up to 30ppm
- Wireless, Ethernet and USB interfaces
- Automatic duplex print/copy/scan/fax
- 5" Color Touch Panel display
- Up to 2400 x 600 dpi resolution
Product Features
Customer Reviews
3.9 out of 5 stars
(151)
3.9 out of 5 stars
5 star
76
4 star
31
3 star
15
2 star
14
1 star
15
See all 151 customer reviews
“It prints very fast with great quality text. ”
“Print quality is excellent both black & color. ”
“Just a moment while I review your issue. ”
Most Helpful Customer Reviews
1,116 of 1,123 people found the following review helpful
4.0 out of 5 starsDon't Buy Genuine Brother Toners!November 14, 2011
By Ross Kendalll
Amazon Verified Purchase
This printer is great and worth 5 stars based on the printer's abilities alone, seriously, but Brother is a apparently "very enthusiastic" about regularly (and frequently) replacing half-full toners with new Genuine Brother toners, to the tune of about $70-80 each. Yeah, right. I happily bought a refill kit which has worked fantastically in both volume and print quality. I'm not changing, nor am I wasting an extra $150-$200 every 2-3 months for my toners.I'm writing this review because a Brother Customer Support Technician wouldn't help me reset my toners. After hearing his lecture on Genuine Brother Toners and his adamant denial to help, I offered him an analogy. I simply asked if he went to a car dealership for "Genuine" oil, brakes, service, etc. EVERY TIME he had his car serviced. He of course had no answer after recognizing his own hypocrisy. So, to help others that may end up in my situation, here's how to reset your toners.If you have the starter cartridges, you will need to buy a refill kit of some sort, and a flag gear, or reset gear (see below for links). If that is done and you are still receiving the "Replace Toner" message, here's what to do:1- Turn on printer2- Open front door to access toners3- Hit the "Start" button for the Black and White copies on the right side of control panel4- Quickly type in the number "10" on the numerical keypad (1 then 0, quickly in succession)5- You will see a toner menu. Simply pick you color(s) and capacities and reset as needed.You can now refill your toners to a high capacity level for about $20 each, vs. $80 for "genuine brother" toners. Your cost per page probably dropped to about 3 cents each.THANK YOU Brother Customer Support for motivating me to post this review.All the best everyone!ADDITIONAL INFO 2 MONTHS AFTER ORIGINAL POST:Print quality on multiple types of paper is just as good as "Genuine Brother" starter toners. The photo print quality of this color laser printer is lacking, but that is true for most color laser printers.I don't have any affiliation whatsoever with any of the following companies/entities, but they posted the info I originally found, so, here's some links to take you step-by-step.You can get toner and a flag gear here:[...]OR, I'm sure if you type in "Brother TN-310 or TN-315 toner refill" into ebay or google you'd come up with some links, possibly cheaper, better, etc.Here's instructions on changing the toner and reset gear (AKA "flag gear"):http://www.youtube.com/watch?v=v9esBMg13ek&feature=relatedInstructions on changing the flag gear only:[...]I have to say thanks to everyone who has rated this review as "helpful" on Amazon, it keeps it at the top of the listings and allows more printer purchasers to avoid getting taken for a ride on the Brother-Toner-Money-Train.Take care-
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